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Shipping Details

SHIPPING POLICY 
Updated 2-25-2026

When will my order ship?
In-stock items are usually shipped Same Day if Order before 1:00 PM CST.

What is the shipping policy?
Our standard shipping services are UPS - United Parcel Service or USPS - United States Postal Services. Depending on the weight, size and estimated shipping time, you can select the appropriate service. Expedited services are available through both carriers for extra charges.

We are closed on Friday, Saturday, Sunday and on all national holidays. If you place your order on one of those days, your order will be shipped the following business day.  This includes requests for expedited shipping.  Please call or email us for any special circumstances or to find shipping times. There is no guarantee that expedited shipping will arrive in the time frame indicated if the carrier has problems. Please plan your projects with that in mind.  We normally ship all orders received by 1 PM CST on the day we receive the order.  All other orders will be shipped the following day.  If any product is on back-order or otherwise unavailable to ship, you will be notified of the expected shipment date. If the order is a custom order, we will contact you to determine shipping methods and estimated delivery times.

When will my order arrive?
We are located in Overland Park, Kansas. Depending on the delivery service you select (UPS or USPS) and how far away from Kansas you are, you should receive your shipment within 2 to 5 days. We ship products Monday through Thursday and strive to fulfill all orders placed before 1:00 PM CST on a daily basis. Orders placed on Friday, Saturday or Sunday or a national holiday will be shipped the following business day. We do offer expedited services like next-day, etc.for additional costs but they also ship only on Monday through Thursday.

Can I get my items more quickly?
For delivery within five business days (M-F) to any physical address in the lower 48 states except for Alaska or Hawaii select UPS Ground delivery. Weather may impact standard delivery time. US Priority Mail ships to most locations within 2 to 3 days.

For "Next Day Air" delivery select UPS Day Next Day Air delivery is available Monday – Friday to most locations in the United States. Next Day Air is not delivered on Saturday without paying extra.

How are shipping and handling charges determined?
They are based on the merchandise total shipped to a single address. We can only ship orders to P.O. boxes via US Post Office. We do not markup the shipping charges provided by the shipping company selected.

How will my order be shipped?
In order for you to receive your products as quickly as possible, we have selected two carriers: US Post Office and UPS as our only carriers. If you prefer a specific carrier, please call 1-800-997-3873 to speak to a customer service associate.

How are shipping and handling charges applied to multiple addresses?
They are all treated as individual single shipments.

How can I ship to an American military address?
Please call us to determine the shipping charges 1-800-997-3873
All charges quoted are in U.S. funds.

Please note: (These prices may change any time)
A signature is required for all orders over $500.00.
Additional charges for signature are:
$2.75 for indirect signature
$3.75 for direct signature
$4.75 for direct adult only signature
There may be an additional charge for shipping large or bulky items. The product page indicates "special shipping and handling may apply" to such items.