Our products are chemicals, and therefore; have a limited shelf life and are susceptible to extreme weather temperatures.
To ensure that every product we sell, install, and ship is in its best and freshest condition, we have a limited return policy because we cannot resell the product with a clear conscious that the product is at is best after it leaves our office and is return.
We have a No Return Policy for international sales or warranties.
All products require an RMA (Return Material Authorization). Call 913-681-3451 or email us at Info@sealgreen.com. Issuing an RMA does not guarantee a refund. The product must be received in our office within 7 days of the issuance of an RMA and must be in resalable condition to qualify for a refund. All returns will be inspected immediately and a condition report will be issued.
All returned materials must display the RMA number on the shipping box.
All returned materials need to be in the original shipping packages.
All materials need to be unopened and in full resalable condition.
All materials need to be returned to our office within 15 days of the purchase date. No returns of any type will be approved after 15 days from time of purchase.
All returned materials will be charged a 25% restocking fee
Refunds Do Not include original shipping fees or return shipping fees.
Please call us 800-997-3873 (US) and 913-681-3451 (International) if you need assistance in placing orders, product questions or in defining the quantity of products you will need for your project.
Mike and Connie Hernandez
SealGreen - ReUse Concrete Sealing Specialists, LLC
16072 Foster Street
Overland Park, KS. 66085