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Shipping

Shipping

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SHIPPING POLICY
When will my order ship?
In-stock items are usually shipped within twenty-four hours.

When will my order arrive?
Every in-stock order is delivered via US Post Office or UPS Ground shipping and will arrive within three to ten days, unless a quicker ship method is chosen.

Can I get my items more quickly?
For delivery within three business days (M-F) to any physical address in the lower 48 states except for Alaska or Hawaii select UPS Ground delivery. Weather may impact standard delivery time.

For "Next Day Air" delivery select UPS Day Next Day Air delivery is available Monday – Friday anywhere in the United States.

How are shipping and handling charges determined?
They are based on the merchandise total shipped to a single address. We cannot ship orders to P.O. boxes.

How will my order be shipped?
In order for you to receive your products as quickly as possible, we have selected Two carriers US POst Office and UPS as our only carriers. If you prefer a specific carrier, please call 1-800-997-3873 to speak to a customer service associate.

How are shipping and handling charges applied to multiple addresses?
They are all treated as individual single shipments.

How can I ship to an American military address?
Please call us to determine the shipping charges 1-800-997-3873
All charges quoted are in U.S. funds.

Please note:
A signature is required for all orders over $1,500.00.
Additional charges for signature are:
$1.75 for indirect signature
$2.75 for direct signature
$3.75 for direct adult only signature
There may be an additional charge for shipping large or bulky items. The product page indicates "special shipping and handling may apply" to such items.

RETURN POLICY - ALL SALES ARE FINAL

Our products are chemicals, and therefore; have a limited shelf life and are susceptible to extreme weather temperatures. In order to insure that every product we sell, install, and ship is in its best condition, we cannot accept any type of returns. All sales are final.

Please call us 800-997-3873 (US) and 913-681-3451 (International) if you need assistance in placing orders, product questions and defining the quantity of products you will need for your project.

Sincerely,

Mike and Connie Hernandez

SealGreen - ReUse Concrete Sealing Specialists, LLC
16072 Foster Street
Overland Park, KS. 66085

Extra Product Left:

We sell two types of sealers Penetrating and Surface coatings:

Penetrating Sealers: The square footage represented in our website and application work sheets is what we have experience thru our 13 years of applying the products on variety of concrete surfaces.

Penetrating square footage coverage will vary depending on the concrete surface and the ability of your concrete to absorb the product. Because there is such a wide margin of concrete surfaces we have develop averages of product needed to seal the concrete.

In some cases you may end up with extra product. You have two options wait for the initial application to cure well and then apply some extra, or save the concentrated sealer in a climate controlled area. Our sealers in concentrate form will last 12 months before the chemical composition will start losing strength. Once the concentrate is mix with water it will have approximately 9 months before the chemistry will start losing its strength.

Surface Coating Sealers: The square footage represented in our website and application work sheets is what we have experience thru our 13 years of applying the products to obtain the correct film thickness. The correct film thickness will provide a better performance floor with a longer life. The thickness is especially important when the products are being used to reduce humidity transfer, or to obtain a durable floor for heavy foot traffic.

If after the application of the coating you have extra material left it can be a result of:

The coating was applied to thin which means the coating was stretch to cover more square footage that what it was designed to do. It may look like a savings in cost was achieved but in reality a very thin coat will not work well as a vapor barrier in the case of E10 or will not provide the expected durability. The extra material can be applied as secondary and tertiary coating application achieving the correct fil thickness.

Extra material can also happen when the concrete is less absorbent. The extra material in this case should be applied as additional coatings.

The square footage was over-calculated and extra product was purchase.

If you have any questions about estimating the amount of product to purchase for your project please contact us at info@sealgreen.com or call 800-997-3873 (US) and 913-681-3451 (International).

 

 

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